Praca Programme Management - Szczecin

1st Level Agent with German Miejsce pracy: Szczecin Technologies we use Operating system Windows Your responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve i...

Operating system, Windows Your responsibilities, Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software, Guiding customers according to solution trees and knowledge base to solve incidents and service requests, Providing detailed information on all ...

responsibilities : Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to the next...

JOB DESCRIPTION Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding rol...

1st Level Agent with German Your responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all p...

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. U...